Project Manager

Project Manager

Toronto, Ontario  - Permanent

Job Description

Our client are looking for a highly motivated Project Manager to join their team. You will function as a client-facing leader for projects relating to the customization and launch of their software within a growing number of Tier One clients across many industries. You will participate in every stage of project execution, from pre-sales proposals to contracting, through the SDLC, implementation, warranty, and transition to support. As a Project Manager you will apply your excellent written and verbal communication skills to engage with a wide variety of stakeholders internally and with sophisticated clients.

Day to day duties:

-Manage the initiation, planning, execution and delivery of approved and prioritized initiatives ensuring that the business objectives and stakeholder needs and expectations are met
-Identify customer success criteria and satisfaction indicators and manage customer expectations
-Manage scope definition, estimation, contracting and fulfillment
-Produce detailed and thorough documentation aligned to our Project Management Framework for all stages of project planning and execution, including reporting to stakeholders
-Coordinate gathering and confirmation of project work streams and resources. to determine deliverables, budgets, timelines
-Develop, assign and monitor work package plans and instructions to project team members in coordination with the Professional Services Manager
-Conduct regular project meetings with cross-functional teams, attend appropriate ceremonies (stand-ups) to follow up on tasks, deliverables
-Manage issues, risks, and escalations in a proactive manner, engaging relevant stakeholders and team supports as required
-Continually re-baseline/re-align cross-functional team execution outcomes by identifying risks and mitigations strategies and managing the change request process
-Ensure all project documentation and deliverables are completed as per plan, and stored securely with appropriate accessibility controls
-Ensure all necessary risk assessments are carried out at the appropriate time (Architecture, Governance, Security Threat Risk Assessment, and Operational review and compliance)
-Manage team relationships, provide feedback/coaching to project and program team members
-Build strong relationships with key internal department leads including resource managers, product development and account management
-Manage teams of internal and external resources including vendors and customers as required
-Participate in the development of our project management standards and methodologies

Must Have Skills:

-3+ years of related project management experience ideally working with a B2B software product organization including exposure to clients in a variety of industries with a preference for: banking, insurance or government
-Demonstrated experience using both Agile and Waterfall methodologies
-Experience with revenue and expense forecasting and tracking
-Proven experience leading project estimation working groups composed of cross-functional teams including creating/managing SOW's and defining engagements with clients
-Significant experience leading all aspects and stages of project delivery, including the oversight and assurance of quality across all project deliverables
-Comfortable with various tools for analysis, management, project scheduling, and time tracking
-Demonstrated ability to organize and facilitate teams towards agreed objectives
-Understanding of modern technologies and trends and project methodologies
-Knowledge of project management software applications tools for scheduling, tracking and analyzing project activities
-Previous experience as a software developer is a significant asset
-Project Management Professional (PMP) designation is an asset
-Outstanding written, oral and presentation skills
-Resourceful, adaptive, self-motivated, detail-oriented, effective multi-tasking/task prioritization
-Excellent analytical and problem-solving skills, including the ability to deal with complexities, competing priorities, ambiguity, and project escalations
-Resourceful approach to problem resolution demonstrating strong leadership/decision making
-Discipline and ability to prioritize and identify the critical path


Starting: ASAP
Travel: 0%
Dress Code: Casual

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