Lead Solutions Engineer

Lead Solutions Engineer

Vancouver, Ontario  - Permanent

Job Description

Lead Solutions Engineer - Blockchain

Our client is the first block-chain entertainment platform of its kind - and they are building the best solutions for business problems in their spare.

Their custom blockchain platform allows top-tier-third party developers to build and launch games, services and payments on their platform.

With tremendous developer interest, they are seeking a product-minded engineer that loves crypto and blockchain tools.

If you're a product-minded engineer that loves crypto/blockchain and loves spending time brainstorming technical solutions to business problems, this might be the perfect role for you.

You will be working with Fortune 500 companies and top global brands as well as venture-funded startups and independent developers. Your goal: ensure developers are never blocked from going live due to technical questions.

What you'll do

- Serve as the first technical point of contact for top-tier third-party developers interested in building on our platform, hopping on calls to answer technical questions directly
- Work cross-functionally—and especially closely with our Engineering team— to ensure third-party developers are getting best-in-class service
- Create and publish support content (articles, videos, etc.), addressing frequently asked questions and new features, building up a library of self-serve material for developers
- Support Mandarin speaking markets
- Bonus: be willing and able to dive into the code to help solve developer problems

Must Have Skills:

Mandatory Skills

- Experience in developer technical support
- Have an eat-sleep-breathe developers mentality
- Available to support developers almost all the time
- Experience working as a developer
- Experience with blockchain development (smart contracts, in particular)
- Bonus: fluent in Mandarin

Special Perks:

- Flexible vacation & work policy
- Diverse opportunities for learning and development (conferences, resources, books)
- Fitness Reimbursements
- 100% remote OR Dog-friendly office, onsite gym, RMT etc!
- Competitive compensation package including options, tokens etc!


Starting: ASAP

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