Client Services Director (Sales)

Client Services Director (Sales)

Remote/Telecommute JobREMOTE / United Kingdom, United Kingdom †-†Permanent
This job allows you to work remotely†

Job Description

Our client is the industry-leading sales performance management solution. Recognized by Gartner as a seven-time Leader†in the Gartner Magic Quadrant for Sales Performance Management and named the fastest growing software company in North America by Deloitte's Fast 50.

Their professional services team is expanding rapidly and seeking a Client Director to assist in partnering with their Software License Sellers to sell professional services and licences to their client for the EMEA region.

As a seller of confidence the Client Services Director will work with clients to create an understanding of the value of its services. Provide understanding and clarity around the details of the implementation process and drive self sufficiency from an adoption perspective.

What You'll Do

Partner with our Software License sellers to sell professional services to clientís
Meet or exceed assigned services contract signing targets and revenue quotas
Own contract execution process by authoring SOWs and participating in contract negotiations
Gather information on the prospectís business processes, SPM solution requirements, and critical success factors through a strategic and consultative sales approach to deliver value-added business solutions
Prepare effort estimates and implementation plans, in conjunction with services delivery team, to deliver on our prospectís requirements
Prepare and present implementation proposals which communicate well detailed and thoughtful implementation approaches and multiple engagement scenarios that fit within prospectís time, resource, and budget constraints
Contribute to sales collateral that communicates Global Services offerings, implementation approaches, and services methodologies
Deliver sales presentations to communicate the Global Services offering
Contribute to the refinement of estimating models and tools to produce accurate and competitive implementation proposals
Facilitate client transition from the sales cycle to the services delivery organization
Develop strong, ongoing relationships with clients, that translation into incremental revenue, by demonstrating high quality standards and genuine concern for client satisfaction
Develop and foster relationships with implementation partners to enable their successful development of practices thus contributing to the scale of the overall organization
Contribute to activities to prepare for adoption of new releases

Travel up to 10%-100% post pandemic

Must Have Skills:

Technical and/or understanding of Incentive Compensation products and related services.
Prior experience in consulting or managing implementation projects
Proven track record in consultative selling and negotiating
Developed sales acumen
Solid knowledge of implementation methodologies and approaches
Strong technical aptitude to learn new software platforms and configuration estimating methodologies
Independent work ethic, with result achieved through minimal direction
Strong understanding of technical, cost and risk implications of potential solutions and demonstrated ability to incorporate these into overall proposed project strategies
Demonstrated clear and open flow of communication/information to stakeholders

Nice to Have Skills:

- Experience with Territory Management process and products

At least 4 years experience in one or more of the areas below:
- Consultative Sales
- Customer Relationship Management, Sales Performance Management, Incentive Compensation Management, Business Analytics, Corporate Performance Management or similar
- Structured Selling Methods or Sales Methodology


Starting: ASAP
Travel: 100

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