Senior Product Designer

Senior Product Designer

Toronto, Ontario, Canada  - Permanent

Job Description

As a senior product designer, you will be involved at every step of product development, from brainstorming broad ideas to ensure design quality through launch. You will be paired with a senior product manager and together you will lead and own the Blackcart experience for our ecommerce merchants.

As a qualified candidate, you have a track record of leading projects to successful outcomes for Merchants and the business. You are a strong cross-functional partner, great communicator, and are able to take a solution from idea to implementation. You uphold a high quality bar and have a strong appreciation for the details. Above all, you approach problems holistically and create elegantly simple solutions to multi-faceted problems.

Improve the user experience. You’ll work on projects from start to finish, while participating in various UX initiatives to define and explore merchant problems, content mapping, sketching, wire-framing, low and high fidelity prototyping, and leading stakeholder reviews.

You’ll proactively and regularly speak with your users. Data will be just one of the many tools you will use to help inform your work.
Partner with product, sales and operations to help the team develop empathy for our users and advocate for their needs. Data will be just one of the many tools you will use to help inform your work.
Collaborate with different disciplines. You will work closely with engineers, product managers, and merchant success to explore, build and ship your designs. You will help other disciplines understand the value design can bring to a project and ultimately build and ship the best products.
Proactively identify both small and large usability issues within your product area.
Ship valuable and high-quality work without sacrificing speed.
Inspire the entire team (including your cross-functional) partners by bringing new ideas to the table

Must Have Skills:

5+ years of experience working in UX, UI, HCI related field
Passion for solving product problems while balancing all facets of a user experience
A deep understanding of the end-to-end iterative design process including how to develop and use design research, job stories, journey mapping, content modelling, wire-framing, prototyping, user testing, and high-fidelity visuals to achieve human-centred design solutions

Proficiency in cross-platform interaction design for native mobile and web applications
Ability to break an ideal experience into deliverable milestones that each contain value and express quality
Experience collaborating closely with multiple disciplines including product and engineering
Bias towards shipping quickly and constantly delivering value
Excited about working in a fast-paced, dynamic startup environment
A deep empathy for the user, and tools to help others develop this empathy as well
Proficiency with current industry design and collaboration tools such as Figma, Sketch, Github, etc.

Nice to Have Skills:

Experience retail and ecommerce platforms
Experience building and managing online stores
Experience with data analysis and data-driven design

You’ll be successful if you
Base your decisions on facts and data
Be proactive and have a hunger to learn
Lead with humility and empathy
Wholly own your craft and be an independent contributor


Starting: ASAP

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