Business Analyst

Business Analyst

Remote/Telecommute JobREMOTE / Toronto, Ontario, Canada  - Permanent
This job allows you to work remotely 

Job Description

Leading SaaS Electronic Health Record (EHR) provider is seeking a Business Analyst to join their team.

The Business Analyst (BA) is responsible for ensuring that the development of products and features is consistent with the long-term strategic plan of the company, as determined by the CEO.

In practice, the BA gathers information from internal and external stakeholders and produces requirement documents that outline end-user challenges from a business/customer's perspective. They work in collaboration with internal subject matter experts and development teams to design/implement solutions that resolve business/customer challenges within agreed timelines, and budgets. They also consult with internal stakeholders to enhance existing solutions or clarify their expected behaviour.


● Understands the needs and experiences of end-users and advocates on behalf of them
● Researches market trends and relevant technologies to support product improvements
● Designs new system solutions by analyzing requirements, studying system capabilities and writing specifications
● Improves processes by studying current practices and leading effective changes
● Ensures that proposed changes to systems receive appropriate business, user and technical analysis and are appropriately documented for tracking and auditing purposes
● Ensures that all relevant internal stakeholders are appropriately represented in requirements
● Prioritizes and plans the release of new features or modifications
● Organizes working meetings such as retrospectives and estimation sessions with development teams
● Proficient in English language

Must Have Skills:

● Experience writing user stories
● Experience with using Jira/Asana/Trello or similar tools
● Experience with leading change within an organisation
● Experience working as a care worker/nurse or other capacity within a health care environment (plus)
● Experience working in a similar role within a software company (plus)
● Project/product management experience
● Proficient in English language

Nice to Have Skills:

Strong Nice to haves
● Critical/Analytical Thinking
● Able to communicate clearly in writing
● Basic understanding of software systems and structures
● Proficient in Excel/Word
● Able to manage projects
● Detail-oriented

***This person
Enjoys speaking with customers to understand their pain points
Effective at organising people eg running user groups, stakeholder engagements


Starting: ASAP
Travel: 0

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