Speech Analyst

Speech Analyst

Remote/Telecommute JobREMOTE / Montreal, Quebec, Canada †-†Permanent
This job allows you to work remotely†

Job Description

We are seeking a skilled Speech Analyst to join our clients' dynamic team. The ideal candidate will play a crucial role in enhancing the effectiveness of our voice applications by analyzing speech patterns, fine-tuning conversational bots, and developing robust language models. This position offers the opportunity to work with cutting-edge technology in a collaborative environment, where innovation and expertise are valued.

- Analyze speech and text data to improve voice recognition and natural language understanding (NLU) models.
- Tune and annotate conversational bots, focusing on optimizing performance and user interaction.
- Develop and implement data visualization and modeling techniques to identify trends and patterns in speech data.
- Write and refine utterances for various scenarios to enhance the accuracy and naturalness of conversational models.
- Collaborate with the development team to assist in the integration and optimization of voice applications, such as Google Dialogflow.
- Utilize tools like JIRA and Confluence for project management and documentation.
- Conduct root cause analysis to address speech recognition issues and implement effective remediation plans.
- Maintain high standards of data annotation in multiple languages, with a focus on English and French, ensuring accuracy and relevance.

Must Have Skills:

- Minimum of 4 years' experience in data analysis, with a strong background in statistical analysis and data mining.
- Proficiency in machine learning and deep learning techniques applicable to speech analysis.
- Bachelorís degree in Linguistics or a related field is highly desirable.
- At least 2 years' experience in conversational bot tuning and speech analysis, including speech repair and fine-tuning of NLU systems.
- Experience with IVR applications and familiarity with voice application development.
- Native or professional proficiency in English and French; proficiency in Spanish is an additional advantage.
- Strong analytical skills with the ability to identify issues and implement strategic solutions.
- Excellent verbal and written communication skills.
- Highly self-motivated and capable of working independently as well as part of a team.


Starting: ASAP

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